Terms & Conditions

Last updated: June 2026

1. Agreement to These Terms

These Terms & Conditions constitute an agreement between LP Development (“LP Development”, “LP Apps”, “we”, “us” or “our”) and the person, company or organization accessing, purchasing or using our services (“User”, “Customer”, “Tenant”, “you” or “your”).

By accessing or using our websites, purchasing a plan, creating an account, using a tenant dashboard, generating calculations, issuing offers, booking appointments or using any related service, you agree to be bound by these Terms. If you do not agree, you must not use the services.

2. Services Covered

These Terms apply to services including, but not limited to:

• LP Apps and LP Renovation Calculator;
• SaaS setup, tenant provisioning and subscription access;
• renovation cost calculation tools;
• quotation and offer generation tools;
• appointment booking and contact tools;
• admin dashboards and configuration panels;
• WooCommerce checkout pages and product/order pages;
• technical support, maintenance and updates;
• related digital content, documentation and integrations.

3. Additional Policies

Your use of the services may also be governed by additional policies or documents, including:

• Privacy Policy;
• Cookie Policy;
• Refund & Cancellation Policy;
• Acceptable Use Policy;
• Data Processing / GDPR terms where applicable;
• third-party service terms, including hosting, payment, Google, WooCommerce, WordPress and email providers.

4. Account Eligibility

You represent and warrant that you are at least eighteen (18) years old and that you have legal authority to enter into these Terms. If you use the services on behalf of a company or other organization, you confirm that you are authorized to bind that company or organization.

You agree to provide accurate, current and complete information when registering, purchasing or configuring your account. You are responsible for keeping your contact, billing and account information up to date.

5. Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must use secure passwords and must not share administrative access with unauthorized persons.

You must notify us promptly if you suspect unauthorized access, password compromise, data breach, account misuse or any other security issue.

6. Tenant Responsibility

Where a tenant company uses LP Apps to provide calculations, offers, appointments or other services to its own clients, the tenant company is solely responsible for:

• its own clients, leads, projects, appointments and commercial relationships;
• the prices, VAT, discounts, formulas, materials, labor rates and commercial settings entered into the platform;
• the accuracy, legality and suitability of offers, estimates, PDFs and communications sent to clients;
• responding to client inquiries, complaints and service requests;
• fulfilling services, appointments, projects, works or obligations agreed with its own clients;
• complying with local consumer, tax, accounting, construction, professional, privacy and e-commerce laws.

LP Development provides software infrastructure and technical tools. We are not a party to the commercial, technical or contractual relationship between a tenant company and its own clients.

7. Calculator, Estimates and Quotations

LP Renovation Calculator is a software tool designed to assist with renovation cost estimation and quote preparation. Results generated by the calculator are estimates and depend on the configuration, prices, rules, settings and inputs provided by the tenant or user.

We do not guarantee that any calculated cost, offer, quotation, VAT amount, discount, material price, labor cost or project estimate is accurate, complete or legally sufficient for any specific project, jurisdiction or client.

Each tenant or professional user must review and approve every offer before sending it to a client. Users should obtain professional, technical, legal, tax or engineering advice where required.

8. Appointment Booking

If the platform is used to request or manage appointments, the tenant or business user is responsible for confirming, scheduling, attending, rescheduling, cancelling and fulfilling appointments.

Appointment tools are provided on an “as-is” and “as-available” basis. We do not guarantee uninterrupted appointment availability, delivery of every notification, or attendance by any party.

9. WooCommerce Store, Orders and Payments

Purchases may be made through WooCommerce or other checkout pages. You agree to provide accurate billing, company and order information.

Payments may be processed by third-party payment providers. We do not intentionally store full credit card numbers on our own servers. Payment providers may apply their own terms, fees, fraud controls and privacy practices.

Prices, subscription plans, setup fees, support fees and add-ons may be changed from time to time. Any taxes, VAT, duties, bank charges, currency conversion fees or payment provider fees may be charged separately where applicable.

10. Subscriptions, Renewals and Access

Some services may be provided on a subscription basis. Your access may depend on your selected plan, payment status, usage limits, user limits, calculation limits, tenant status and any applicable add-ons.

If payment is not received, if a charge is reversed, or if you breach these Terms, we may suspend, restrict or terminate access to the services. We may also restrict features where plan limits are exceeded.

11. Refunds and Cancellations

Refunds and cancellations are governed by our Refund & Cancellation Policy and any specific terms shown at checkout.

Unless otherwise stated in writing, setup fees, custom configuration work, installation services, software customization, digital services already performed, administrative fees and certain add-ons may be non-refundable.

12. User Content and Data

You may upload, enter, store, publish, process or transmit data, text, prices, materials, customer information, project information, offers, emails, appointments, images, documents or other content through the services (“User Content”).

You remain responsible for User Content and must ensure that you have all necessary rights, permissions and legal bases to use, store, process and transmit it through the platform.

For the purpose of providing the services, you grant LP Development a limited right to host, store, copy, process, display, transmit, back up and technically handle User Content as necessary to operate, secure, support and maintain the services.

13. Data Protection and GDPR

Where applicable data protection laws apply, you acknowledge that you may be the data controller for personal data you collect from your own clients, contacts, employees, users or leads through the platform.

You are responsible for providing appropriate privacy notices, obtaining required consents, having a lawful basis for processing, responding to data subject requests and complying with applicable privacy and GDPR obligations.

LP Development may act as a processor where it processes tenant customer data on behalf of a tenant, and as a controller where it processes data for its own business purposes.

14. Hosting, Backups and Data Loss

The services may run on third-party hosting infrastructure, including HostGator / Newfold Digital group companies or other hosting providers. Hosting, network, storage, backup and server services may be subject to the relevant provider’s technical limits, policies and availability.

We may maintain backups for operational or disaster recovery purposes, but we do not guarantee that any specific backup will always be available, complete, current or restorable.

You are responsible for keeping independent copies of business-critical data, exported reports, offers, customer records, price lists and any other important information. We are not liable for data loss caused by user error, server failure, third-party provider issues, malware, unauthorized access, suspension, termination or force majeure events, except where liability cannot be excluded by law.

15. Acceptable Use

You must not use the services to:

• violate any law, regulation, third-party right or contractual obligation;
• upload malware, malicious scripts, spam, phishing content or harmful code;
• attempt unauthorized access to systems, accounts, databases or networks;
• send unsolicited bulk email or abusive communications;
• store or process illegal, defamatory, infringing, discriminatory, harmful or offensive content;
• interfere with service availability, server performance or other users;
• reverse engineer, copy, resell, sublicense or exploit the software except as expressly permitted;
• use the platform for regulated or sensitive data where the service is not designed for that purpose.

16. Sensitive Data and HIPAA Disclaimer

The services are not designed for storing or processing highly sensitive data such as medical records, protected health information, sensitive children’s data, criminal offence data or other data requiring special regulated environments, unless we expressly agree in writing.

We do not represent that the services are HIPAA compliant and we do not provide business associate agreements unless expressly agreed in writing.

17. Third-Party Services and Integrations

The platform may integrate with or depend on third-party services such as Google, WooCommerce, WordPress, payment processors, SMTP/email providers, hosting providers, analytics tools and plugins.

Third-party services are governed by their own terms and privacy policies. We are not responsible for third-party availability, security, changes, errors, pricing, data practices or service interruptions.

18. Intellectual Property

LP Apps, LP Renovation Calculator, software code, structure, design, workflows, text, branding, documentation and related materials are owned by LP Development or its licensors, except for User Content and third-party materials.

You receive a limited, non-exclusive, non-transferable right to use the services according to your plan and these Terms. You must not copy, resell, redistribute, modify, reverse engineer or create derivative works from the software unless expressly authorized in writing.

19. Service Availability and Changes

The services are provided on an “as-is” and “as-available” basis. We aim to maintain reliable access, but we do not guarantee that the services will be uninterrupted, error-free, secure, compatible with every device/browser or available at all times.

We may modify, update, suspend, discontinue or replace any feature, plan, integration, design, workflow or service component at any time where necessary for maintenance, security, legal compliance, commercial reasons or service improvement.

20. Suspension and Termination

We may suspend or terminate access to the services if:

• you fail to pay fees when due;
• you breach these Terms or any applicable policy;
• your use creates security, legal, technical or operational risk;
• you misuse the platform or third-party services;
• we are required to do so by law, court order, hosting provider, payment provider or competent authority.

Upon termination, access to your account, tenant database, generated offers, settings and User Content may be restricted or deleted according to our retention, backup and legal obligations.

21. Disclaimer of Warranties

To the fullest extent permitted by law, the services are provided without warranties of any kind, whether express, implied or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, uninterrupted operation, error-free operation or suitability for any specific project, legal requirement, pricing model or business result.

22. Limitation of Liability

To the fullest extent permitted by law, LP Development shall not be liable for indirect, incidental, special, consequential, exemplary or punitive damages, including loss of profits, revenue, goodwill, data, business opportunities or business interruption arising from or related to the services.

Where liability cannot be excluded, our aggregate liability shall be limited to the amount paid by you to LP Development for the relevant service during the three (3) months preceding the event giving rise to the claim, unless a different mandatory legal limit applies.

23. Indemnification

You agree to indemnify and hold harmless LP Development, its owners, directors, employees, contractors, suppliers and partners from any claims, losses, liabilities, damages, costs or expenses arising from your use of the services, your User Content, your breach of these Terms, your violation of law or your relationship with your own clients or end users.

24. Compliance with Law

You are responsible for complying with all laws and regulations applicable to your business, website, store, construction or renovation services, professional obligations, taxes, consumer rights, e-commerce activities, marketing communications, data protection and use of the platform.

25. Force Majeure

We are not responsible for failure or delay caused by events beyond our reasonable control, including hosting provider outages, internet failures, cyberattacks, natural disasters, strikes, war, terrorism, government actions, power failures, payment processor outages, third-party service failures or other force majeure events.

26. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on our website with a revised “Last updated” date. Continued use of the services after changes become effective means that you accept the updated Terms.

27. Governing Law and Disputes

Unless otherwise required by mandatory law, these Terms shall be governed by the laws applicable to LP Development’s place of establishment. Any disputes shall be handled by the competent courts or dispute resolution bodies applicable under mandatory law and the relevant customer relationship.

28. Contact

If you have any questions about these Terms, please contact us at:

LP Development
Email: support@lp-apps.com
Website: https://lp-apps.com