Privacy Policy

Last updated: June 2026

1. Who We Are

LP Development operates digital products, websites, SaaS platforms and online services, including LP Apps and LP Renovation Calculator. In this Privacy Policy, “LP Development”, “LP Apps”, “we”, “us” or “our” refers to the company providing the relevant website, SaaS platform, software, checkout process, support service or digital product.

Our services may be used by renovation companies, contractors, professionals, businesses and their customers to calculate renovation costs, create offers, request appointments, manage projects, process subscriptions and access related administration tools.

2. Scope of This Policy

This Privacy Policy applies to personal data processed through:

• LP Apps and LP Renovation Calculator websites and tenant subdomains;
• WooCommerce pages used for purchasing SaaS subscriptions, setup plans or related services;
• user registration and login pages, including Google sign-in;
• appointment booking forms, contact forms and support communications;
• admin panels, customer dashboards and project/offer management tools;
• email communications, transactional messages and service notifications;
• server logs, security systems, analytics and backup systems.

3. Controller and Processor Roles

Depending on the situation, LP Development may act either as a data controller or as a data processor.

We act as a data controller when we collect and process personal data for our own business purposes, such as managing our customers, subscriptions, billing, support, website security, legal compliance and service improvement.

We may act as a data processor when a tenant, customer company or business user uses LP Apps to collect or manage data belonging to its own clients, prospects, contacts or end users. In such cases, the tenant or customer company is responsible for the lawful collection, processing and use of that data.

4. Information We Collect

4.1 Information You Provide Directly

We may collect information that you voluntarily provide to us, including:

• name and surname;
• company name;
• email address;
• phone number;
• billing details and invoicing information;
• account login details;
• subscription, plan and tenant information;
• project, renovation, appointment or offer details submitted through the platform;
• messages sent through contact forms, email, chat or support channels;
• files, screenshots or technical information you send to us for support purposes.

4.2 Account and Login Information

When you create an account or log in to LP Apps, we may process your name, email address, password hash, login status, IP address, device information and session data.

If you use Google sign-in, we may receive information from Google such as your name, email address and profile identifier, depending on your Google account settings and the permissions granted during login.

4.3 WooCommerce and Payment Information

When you purchase a SaaS plan, setup service or other digital product through our WooCommerce checkout, we may collect order details, billing details, company details, selected plan, subscription information, payment method status and transaction metadata.

We do not intentionally store full credit card numbers on our own servers. Payments may be processed by third-party payment providers such as Stripe, PayPal, bank transfer, cash-on-delivery style manual payment methods or other available payment systems. Payment providers process payment data according to their own privacy and security policies.

4.4 Information Collected Automatically

When you use our websites or services, certain technical information may be collected automatically, including:

• IP address;
• browser type and version;
• operating system;
• device type;
• referring URL;
• pages visited and actions taken;
• login attempts and authentication events;
• server logs and security logs;
• date, time and duration of access;
• error logs and diagnostic information.

4.5 Project, Calculator and Offer Data

LP Renovation Calculator may store project-related information such as selected renovation type, property type, property size, selected categories, selected materials, calculated costs, generated offers, offer numbers, VAT, discounts, appointment requests and related client information.

Generated offers and calculations are intended to support the tenant company or professional using the software. The tenant company remains responsible for the accuracy, legality and final commercial use of offers sent to its clients.

5. How We Use Your Information

We may use personal data for the following purposes:

• to provide, operate and maintain our websites, SaaS platform and digital services;
• to create and manage user accounts and tenant accounts;
• to process purchases, subscriptions, orders, invoices and payments;
• to provide calculator, quotation, appointment and project management functionality;
• to send transactional emails, service notifications and account messages;
• to provide customer support and technical assistance;
• to secure our systems, prevent abuse, detect fraud and monitor unauthorized access;
• to maintain backups, logs and operational records;
• to improve usability, performance, features and service reliability;
• to comply with legal, tax, accounting and regulatory obligations;
• to enforce our Terms & Conditions and other agreements.

6. Legal Bases for Processing

Where the GDPR or similar data protection laws apply, we may process personal data on one or more of the following legal bases:

• Contract: to provide services you requested or purchased;
• Legitimate interests: to secure, operate and improve our services, prevent fraud and support customers;
• Consent: where you have given consent, for example for certain cookies or optional marketing communications;
• Legal obligation: where processing is required for tax, accounting, compliance or legal reasons;
• Legal claims: where necessary to establish, exercise or defend legal rights.

7. Hosting, Server Infrastructure and Data Storage

Our application and related websites may be hosted on third-party hosting infrastructure, including hosting providers such as HostGator / Newfold Digital group companies or other hosting, server, cloud, backup, email or security service providers.

Data may be stored in databases, file systems, server logs, backup files, email systems, analytics systems and administrative tools used to operate the service.

Hosting providers and infrastructure vendors may process technical data, server logs, backups, diagnostic data and other information necessary to provide hosting, security, storage and network services.

8. Third-Party Service Providers

We may use third-party service providers to help operate and improve our services. These may include:

• hosting and server infrastructure providers;
• domain, DNS and SSL providers;
• payment processors;
• email and SMTP providers;
• Google services, including Google sign-in and related APIs;
• WooCommerce and WordPress plugins;
• analytics, security, backup and monitoring tools;
• professional advisers, accountants or legal consultants where necessary.

We do not sell personal data. We may share personal data with service providers only where necessary to operate, secure, bill, support or improve the services, or where required by law.

9. Google Sign-In and Google APIs

If you choose to sign in using Google, Google may authenticate your identity and provide us with limited account information, such as your name and email address. We use this information to create or access your LP Apps account and to support login functionality.

We do not use information obtained through Google sign-in to train generalized artificial intelligence or machine learning models. Your use of Google services is also subject to Google’s own privacy policy and terms.

10. Email and SMTP Communications

The platform may send transactional emails, appointment notifications, offer emails, account messages, password-related emails and service communications through SMTP settings configured by the tenant or by LP Development.

Email delivery may involve third-party email providers. Email is not always a fully secure communication method, and users should avoid sending highly sensitive information by email unless appropriate safeguards are used.

11. Cookies and Similar Technologies

We may use cookies, session cookies, security cookies and similar technologies to:

• keep users logged in;
• remember language preferences;
• protect forms and sessions;
• enable WooCommerce cart and checkout functionality;
• improve website performance and usability;
• support analytics or security tools where enabled.

You can control cookies through your browser settings. Disabling certain cookies may affect login, checkout, calculator or admin functionality.

12. Security

We apply reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration or disclosure. These measures may include password hashing, access controls, HTTPS/SSL, server security, backups, logging, restricted admin access and monitoring.

However, no internet transmission, website, server, email or digital service can be guaranteed to be completely secure. You use the services at your own risk and are responsible for keeping your login credentials secure.

13. Data Retention

We retain personal data for as long as necessary to provide the services, maintain accounts, comply with legal obligations, resolve disputes, prevent abuse, enforce agreements and maintain business records.

• account data may be retained while the account remains active;
• order, billing and tax-related records may be retained for the period required by applicable law;
• server logs may be retained for security, diagnostic and operational purposes;
• backups may retain data for a limited backup cycle;
• deleted data may remain temporarily in backups before permanent deletion according to backup rotation procedures.

14. International Data Transfers

Depending on hosting infrastructure, service providers, payment processors, Google services, email providers and support tools, personal data may be processed or stored in countries other than your country of residence.

Where applicable, we rely on appropriate safeguards under data protection law, such as contractual obligations, standard contractual clauses or other lawful transfer mechanisms.

15. Your Data Protection Rights

Depending on your location and applicable law, you may have rights regarding your personal data, including the right to:

• request access to your personal data;
• request correction of inaccurate data;
• request deletion of your data;
• request restriction of processing;
• object to processing based on legitimate interests;
• withdraw consent where processing is based on consent;
• request data portability;
• object to direct marketing;
• lodge a complaint with a competent data protection authority.

To exercise your rights, please contact us using the details provided at the end of this policy. We may need to verify your identity before fulfilling a request.

16. Tenant Customer Data

Where a tenant company uses LP Apps to collect or manage information about its own clients, leads, appointments, projects or offers, the tenant company is responsible for ensuring that it has a lawful basis to collect and process that data.

LP Development provides the software infrastructure and may process such data only as needed to provide, maintain, secure and support the service, unless otherwise required by law.

17. Children

Our services are intended for business and professional use and are not directed to children under the age of 18. We do not knowingly collect personal data from children under 18.

18. Marketing Communications

We may send service-related and transactional communications that are necessary for the operation of the services, such as account, billing, security, order and support messages.

We may send marketing communications only where permitted by law or where you have consented. You may opt out of marketing communications at any time.

19. Legal Disclosure

We may disclose personal data where required by law, court order, government authority, regulatory request, legal process or where we believe disclosure is reasonably necessary to comply with legal obligations, protect our rights or prevent fraud, abuse, security incidents or unauthorized access.

20. Links to Third-Party Websites

Our websites or platform may contain links to third-party websites, services, payment providers, Google services, hosting providers, social media platforms or other external resources. We are not responsible for the privacy practices, content or security of third-party websites.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business operations. The updated version will be posted on our website with a revised “Last updated” date.

22. Contact Us

If you have questions about this Privacy Policy, our data practices or your privacy rights, you may contact us at:

LP Development
Email: support@lp-apps.com
Website: https://lp-apps.com